Beware of Scott Rods....

[Petey]

I have a A2 that I sent back nine weeks ago, end of June, to have the ferrules fixed. I emailed them several times over the last couple of weeks trying to find out what is going on. I finally learned earlier this week, that they have yet to start on my rod. That they are going to have to rebuild the tip of the rod for some reason or another while fixing the ferrules, I didn't realize that anything was wrong with the tip. I don't build rods so I don't know enough to know better, but I just thought that was a little odd. Paula B. called for me at LRO to enquire about the rod since that was where it was purchased and they sent it back for me. They told her it would 7-10 days as of last week before I got it back. But now they are telling me they just want to send me a new one, but it will be another 2-3 weeks maybe longer because they don't have any in stock are in the middle of building some new ones. So the last thing I heard two days ago was that they were going to send me a loaner. What a soap opera this has turned out to be. I had a similar but less bizzare situation happen with my SAS 7wt. I was told they would take 3-6 weeks on turn around on that rod last year and it took 8-9 on that one. This one looks to be taking freaking 3 months or longer.

Both of these rods are wonderful casting rods, but this is insane. Just letting people know what they are getting themselves into before they purchase one of their rods.

Petey

The A2 rod is an Elk Hair Caddis, their repair department is Stinkbait!

[canewrap]

That's why you need to try one of the modern cane rods. We live and die on customer service and our rods are easier to fix.

Pocket Water Rod Co.
Bill Walters

[racerx]

Sounds like my situation with you know who Petey. I hope they get it to you soon. BTW, I'll get it tomorrow...FINALLY

[northgeorgiasportsman]

Hey Petey,

I've never dealt with Scott rods. But I can preach for St. Croix's awesome warranty.

I broke the tip on my 8' 4wt Legend Ultra. Sent it back and had a working rod back in 7 business days. No $$$, no questions asked.

[Petey]

Rusty, post a product review and let us know how the new drifter floats. I can't wait to check it out!

Petey

[Petey]

Well the wait has finally ended. It took nearly 3 months, but the rod was on my door stop when I returned home from work. I must say that I am happy to have the rod back, but still disgruntled with the wait I had to endure.

I am not sure if I will ever purchase another rod from Scott. There are to many other brands to choose from that are quicker and more reliable.

Petey